FAQs

Important Information for Our Guests Regarding the COVID-19 Virus

Please see below for a list of FAQs. If you do not find your answer here, please visit out Contact Us page and submit your inquiry.

In response to guidance by Governor Northam, Waterside District is closed until further notice.

The safety and well-being of our guests and team members remains our highest priority. We will continue to monitor the situation and comply with the government and regulatory agencies.

We hope everyone stays safe and healthy and continues to follow guidance from government agencies and experts. We value your patronage and look forward to welcoming you back as soon as we are advised that it is safe to do so.

Please visit our Careers page to view all open job positions.

Yes! With a diverse array of venues and amenities, Waterside District offers incredible flexibility for private events of any size or budget for up to 6,000 guests. Please visit our Private Events page for more information.

For more information, please Contact Us.

Prohibited Items Include but Are Not Limited to the Following Items: Alcohol, Metal Cans, Laser Pointers, Knives, Glass Containers, Selfie Sticks, Hard Coolers, Drones, Backpacks, Oversized Bags Larger Than 16”x16”x8”, Clothing With Offensive or Profane Language, Firearms, Pepper Spray/Mace, Banners That Interfere With the Game or Have Political or Commercial Messages

Yes. We are currently taking reservations through OpenTable.

Waterside District offers a 20% discount* to all active duty and retired military personnel who show a valid military I.D. or are in uniform, excluding alcohol. This offer is valid at Blue Moon TapHouse, Guy Fieri’s Smokehouse, PBR Norfolk a Coors Banquet Bar, The Harbor Club and the eateries in The Market, excluding The Fudgery.

*Please note this discount cannot be used in conjunction with other offers.

Yes - Waterside District offers gift cards that can be used at the following restaurants and bars. Blue Moon Taphouse, Guy Fieri's Smokehouse, PBR Norfolk. The Market, Harbor Club. Gift Cards cannot be used at the following locations: Carolina Cupcakery, The Fudgery, Stripers Waterside, and Chipotle.

No. Some special events may require a ticket purchase.

After 10pm or during designated special events, patrons must be 21 years of age or older and possess a valid id; no loitering; no weapons; no panhandling; no solicitation; no disorderly conduct including profanity or profanity on clothing; shoes and shirts must be worn at all times; no bicycles or skateboards; no professional cameras; no coolers. For any questions, please ask to speak to a manager.

Waterside District is open every day of the year, except Thanksgiving Day and Christmas Day. For a complete list of our hours of operation, please visit our Hours and Parking page.

If you lost an item at Waterside District, please email security@watersidedistrict.com with description of the item.

Waterside District is located at 333 Waterside Drive Norfolk, VA 23510.

The Waterside parking garage is located conveniently and safely across the street from Waterside District and valet parking is offered 7 days a week. There are also many other places to park around Waterside District and downtown Norfolk, including City of Norfolk parking garages available for both hourly and daily rates, as well as, street parking and free parking options! For more detailed information please visit out Hours and Parking Page.

Waterside District’s Valet Parking costs $7 Sunday through Thursday, and $18 on Fridays and Saturdays.

By Bus: The Hampton Roads Transit bus system has five routes that serve Waterside. They are routes 6, 8, 45, 960 and 961. Patrons destined for Waterside District often use the bus stop at Waterside Drive and Commercial Place, which is a short walk from Waterside District.
By Rail: The Tide light rail has a stop at MacArthur Square which is less than a 10-minute walk from Waterside District.
By Ferry: The Elizabeth River Ferry connects the downtown's of Norfolk and Portsmouth.